top of page

Shipping Policy

Shipping & Returns Policy

Shipping Policy 

We currently ship to customers worldwide.

  • Processing Time: Orders are typically processed within 3–5 business days unless otherwise stated (e.g., pre-orders or made-to-order items).

  • Shipping Rates: Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Delivery Times: Delivery times vary depending on destination and carrier. Once shipped, most orders arrive within:

    • Domestic (U.S.): 3–7 business days

    • International: 7–21 business days

Please note that shipping timelines are estimates and may be affected by carrier delays, customs processing, or other factors outside of our control.

  • Tracking: You will receive a tracking number via email once your order has shipped.

  • Customs, Duties & Taxes (International Orders):
    Customers are responsible for any customs fees, import duties, or taxes required by their country.

Pre-Orders & Made-to-Order Items

Some items may be offered as pre-orders or limited production runs.

  • These items will ship according to the estimated timeline listed on the product page.

  • If your order includes both in-stock and pre-order items, the entire order may ship together once all items are ready.

Returns & Exchanges

All sales are final.

We only accept returns or exchanges for defective or damaged items.

To be eligible:

  • You must contact us within 7 days of delivery

  • Provide your order number and clear photos of the issue

  • Item must be unused and in original packaging

If approved:

  • We will offer a replacement or exchange for the same item (subject to availability)

  • If a replacement is not available, we may offer store credit or a refund at our discretion

We do not accept returns or exchanges for:

  • Buyer’s remorse

  • Incorrect address provided at checkout

  • Minor cosmetic variations inherent to handmade or collectible products

Damaged or Lost Packages

  • If your package arrives damaged, please contact us immediately with photos of both the product and packaging.

  • If a package is marked as delivered but cannot be located, please contact the carrier first. We will assist where possible but are not responsible for lost or stolen packages once confirmed delivered.

Contact Us

bottom of page